Terms of Service
Last updated: October 22, 2026
Welcome to HAG Supply, an online store operated by HAG Partner LLC, a Florida limited liability company ("HAG Supply," "we," "us," or "our"). These Terms of Service govern your use of supply.hagpartner.com and purchases made through our website. Please read them before placing an order.
1. Eligibility and Accounts
You must be at least 18 years old and have a valid U.S. shipping address to create an account or place an order.
You are responsible for maintaining the confidentiality of your account credentials and promptly notifying us of any suspected unauthorized access.
2. Products and Information
We make reasonable efforts to provide accurate product descriptions, images, prices, and availability information.
Product packaging, colors, or labels may differ from website images. Always review the manufacturer's instructions, warnings, and labels before using a product.
Information on our website is provided for general informational purposes and is not medical, nutritional, or professional advice.
Dietary supplements are not intended to diagnose, treat, cure, or prevent any disease. Consult a qualified healthcare professional when appropriate.
3. Orders and Pricing
All prices are displayed in U.S. dollars.
Placing an order constitutes an offer to purchase. We may accept or decline an order based on product availability, payment verification, suspected fraud, or material errors in product information or pricing.
An automated order acknowledgment does not necessarily mean an order has been accepted. We will confirm acceptance by email when the order is approved for fulfillment.
If we cancel a paid order, we will issue a full refund to the original payment method.
We reserve the right to correct errors and update prices or product information before accepting an order. Changes will not affect orders already accepted, except as permitted by applicable law.
4. Payments and Taxes
Payments are securely processed through Stripe. We do not store full payment card numbers on our servers.
You confirm that you are authorized to use the payment method provided.
Applicable sales taxes are calculated and displayed at checkout.
5. Shipping and Delivery
Our Shipping Policy explains processing times, delivery estimates, shipping restrictions, delays, and procedures for missing or damaged shipments.
Risk of loss generally passes to the customer upon delivery to the address provided at checkout, subject to applicable law.
6. Returns and Refunds
Eligible purchases may be returned under our Returns & Refunds Policy.
Please review that policy before completing your purchase. It explains our voluntary 14-day return window, product eligibility, exceptions, and refund procedures.
Nothing in our policies limits consumer rights that cannot legally be waived.
7. Acceptable Website Use
You agree not to use our website for fraudulent or unlawful activities or to interfere with its security or operation.
We may suspend or terminate accounts involved in suspected fraud, unauthorized access, or serious violations of these Terms, subject to applicable law.
8. Intellectual Property
The HAG Supply website, its original content, design, and company branding are owned by or licensed to HAG Partner LLC.
Third-party product names, trademarks, photographs, and logos remain the property of their respective owners.
Their appearance on our website does not imply sponsorship or endorsement unless expressly stated.
9. Warranties and Limitation of Liability
Products may be covered by applicable manufacturer warranties or rights provided by law.
Except as expressly stated or required by applicable law, we do not provide additional warranties.
To the fullest extent permitted by law, HAG Supply is not liable for indirect, incidental, special, or consequential damages arising from use of the website or purchases made through it.
For claims arising solely from an individual purchase, our total contractual liability will not exceed the amount paid for the product or order giving rise to the claim, to the extent permitted by applicable law.
These limitations do not apply to liability that cannot legally be excluded or limited, including applicable consumer protection rights, product liability claims, or personal injury claims where such limitations are prohibited.
10. Website Availability
We strive to keep our website available and secure but cannot guarantee uninterrupted access.
We may temporarily suspend website services for maintenance, security, or technical reasons.
11. Governing Law and Disputes
These Terms are governed by the laws of the State of Florida, except where mandatory consumer protection laws require otherwise.
If you have a concern regarding an order, please contact us first so we can attempt to resolve it promptly.
Nothing in these Terms limits a consumer's right to pursue legally available remedies or requires arbitration.
12. Changes to These Terms
We may update these Terms periodically.
The version in effect when an order is placed will generally govern that purchase. Material changes will not be applied retroactively in a manner that violates applicable law.
13. Contact
HAG Supply — HAG Partner LLC
Delray Beach, Florida, USA
Email: orders@hagpartner.com
Website: supply.hagpartner.com